NaijaZen Privacy Policy
At NaijaZen, we value your privacy and the trust you have placed in us. We respect the personal nature of the information you share and use it to serve you, fulfil your requests, and operate our business.
We do not sell or rent your personal information. Ever.
This policy explains how NaijaZen handles information collected through naijazen.co, purchases, newsletter subscriptions, workshops, consultations, and communications with us.
Information We Collect
Depending on how you interact with NaijaZen, we may collect:
Your name, email address, telephone number, and billing or shipping address.
Order details, payment confirmations, and information needed to fulfil purchases or bookings.
Messages and information you provide through our contact form, email, or service communications.
Information requested for personalised products or spiritual services, such as names, family details, and the circumstances you choose to share.
Technical information about website visits, such as IP address, browser type, pages visited, and interactions with our emails.
Payment providers process payment information under their own privacy policies. Please do not send card details or passwords through our contact form or email.
How We Use Your Information
We use information to process orders, deliver products and services, arrange workshops or consultations, respond to enquiries, provide client support, maintain business records, and protect against fraud or misuse.
We also use it to send newsletters and promotional updates when you subscribe or where otherwise permitted by applicable law.
Where applicable, our reasons for processing information include fulfilling a contract with you, complying with legal obligations, your consent, and legitimate business interests such as providing support and maintaining a secure website.
Personal and Spiritual Information
Consultations and personalised services may involve private matters, including information about your beliefs, family, or personal circumstances.
We treat this information as confidential and limit its use and disclosure to providing the requested service, supporting you, and meeting applicable legal obligations.
When Information Is Shared
We share relevant information with people and service providers who help us operate NaijaZen, including website and email providers, payment processors, shipping providers, and those assisting with the services you request.
For example, a carrier needs your delivery details to ship an order, and a practitioner may need the information necessary to carry out a service you have booked.
We may also disclose information when required by law or when reasonably necessary to protect rights, safety, or prevent fraud.
We do not sell your information or rent our mailing list to other businesses.
Newsletters
You can unsubscribe from marketing emails using the unsubscribe link in any newsletter. Unsubscribing does not prevent us from sending necessary communications about an existing order, booking, or support request.
Our email platform may record delivery, opens, and link clicks to help us understand how newsletters perform. These measurements may not always be accurate.
For client support, please use our Contact Us page.
Cookies and External Services
Our website and embedded services may use cookies or similar technologies to support website functions, remember preferences, and understand usage.
You can manage cookies through your browser and any cookie controls provided on the website. Disabling some cookies may affect website functions.
Embedded videos, social media links, payment services, and other external platforms have their own privacy policies. Visiting or interacting with those services may allow them to collect information.
Keeping and Protecting Information
We retain information for as long as reasonably necessary to fulfil its purpose, provide support, meet accounting or legal requirements, and resolve disputes. Retention depends on the type of information and why it was collected.
We use reasonable safeguards appropriate to the information we handle. However, no website, storage system, or method of transmission can be guaranteed completely secure.
International Processing
NaijaZen serves clients internationally. Information may be processed in countries where our team, service providers, or practitioners operate, including where a requested service is performed.
Where applicable law requires safeguards for international transfers, those requirements must be met.
Your Choices and Rights
Depending on where you live, you may have rights to request access to, correction of, or deletion of your information; obtain a copy; restrict processing; or object to certain uses.
You may withdraw consent where processing relies on it, without affecting processing that was lawful before withdrawal. You can object to direct marketing at any time.
To make a privacy request, use our Contact Us page and identify your message as a Privacy Request. We may need to verify your identity before acting. Some information may need to be retained to meet legal obligations.
You may also raise a concern with the relevant data-protection authority where you live.
Changes and Contact
We may update this policy as our services or practices change. The updated policy will appear on this page, with additional notice where required.
For privacy questions or requests, contact us through naijazen.co/contact.
NaijaZen Inspirations
276 Fifth Avenue, Suite 704
New York, NY 10001